Fidelity Investments customer service booming, adding 250 jobs at Mesa del Sol facility

ALBUQUERQUE, N.M. — Fidelity Investments recently announced plans to add 250 jobs to its Albuquerque workforce. The company currently employs 875 employees at its 216,000-square-foot Mesa del Sol facility in Southeast Albuquerque. Fidelity’s latest wave of workforce expansion will include 250 new client-based positions. Check for Fidelity Investments jobs here.

Customer Service Associates assist customers with complex tasks such as annual benefits enrollment, ongoing benefits and payroll administration. Associates also provide client management services such as performance management, learning management, and compensation planning.

New Mexico’s Job Training Incentive Program (JTIP) played a part in helping create these new jobs. In May the JTIP board approved $1,484,100 in funding to help offset the cost to train these new employees.

READ MORE of this story at New Mexico Economic Development Department. Photo courtesy of Fidelity Investments.

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